✅ Terms and Conditions – PolyPro

Effective Date: 20/06/2025

Welcome to PolyPro, a language learning platform designed for adult learners. By using this website or our services, you agree to the following Terms and Conditions. Please read them carefully.

1. About Us

PolyPro is a product of Master Learn Ltd, a company registered in England and Wales under company number 15613671.

Master Learn Ltd is the legal entity responsible for the operation of this website and the delivery of services offered through PolyPro.

Registered Office: 71-75 SHELTON STREET COVENT GARDEN LONDON UNITED KINGDOM WC2H 9JQ

Email: [email protected]

2. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

We may update these Terms from time to time. Continued use of our services constitutes your acceptance of any revised terms. We recommend checking this page periodically for changes.

3. Eligibility and Account Registration

To use our services, you must be at least 18 years old.

You agree to:

• Provide accurate and complete information when registering

• Maintain the confidentiality of your login credentials

• Be responsible for all activities that occur under your account

Sharing your account or using another person’s account is strictly prohibited.

4. Use of Services

You agree to use PolyPro for lawful purposes only. You must not:

• Reproduce, distribute, or exploit any content without permission

• Interfere with or disrupt the platform or servers

• Use the platform to harass, harm, or impersonate others

We reserve the right to suspend or terminate your account if these terms are violated.

5. Intellectual Property

All content on PolyPro, including lessons, software, graphics, logos, and interface design, is the property of Master Learn Ltd or its licensors.

You may not copy, reproduce, sell, or distribute any part of the platform without express written consent.

6. Limitation of Liability

PolyPro is provided “as is” and “as available.” While we aim to offer high-quality, uninterrupted service, we do not guarantee:

• Continuous access to all features

• Freedom from errors, bugs, or interruptions

To the maximum extent permitted by law, Master Learn Ltd is not liable for:

• Indirect or consequential losses

• Data loss

• Downtime or access delays

This does not exclude liability for death or injury caused by negligence or fraud.

7. Cancellation and Refunds

If you purchase a paid subscription or course on PolyPro, you have the right to cancel your purchase within 14 calendar days of the transaction and receive a full refund—provided that you have not accessed or completed any course material or downloaded content.

To request a refund:

• Contact us via email at [email protected]

• Include your name, email address, and order number

Once your refund is approved, it will be processed using your original payment method within Processing time.

8. Termination

We reserve the right to:

• Terminate or suspend your access at any time if we reasonably believe you have breached these Terms

• Remove content that violates our guidelines or the law

Upon termination, your right to access the platform ends immediately. No refunds will be provided for violations of the Terms.

9. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.